ClassInfo

IS 570 Managing Change for Digital Transformation

Norma Sutcliffe

Fall 2015-2016
Class number: 11399
Section number: 701
Th 5:45PM - 9:00PM
CDM 00206 Loop Campus

Summary

This course is for information systems professionals who are involved in planning and implementing large scale, cross-functional enterprise systems. Students will examine technology efforts that change how people perform their tasks and how firms can manage the implementation so people accept and positively embrace the changes the new technology brought. Students gain insights into the importance and the processes of social and emotional intelligence in leading organizational change efforts. Through case studies and exercises students gain insights into the elements of successful implementations. This culminates in analyzing change management plans and the results. Emphasis is placed on developing mechanisms for effectively communicating and training all affected people.





By the end of the course the student will be able to:

Understand the change mechanisms for individuals

Analyze organizational need for change management of IT projects

Analyze a change management plan

Determine the appropriate leadership needs for a enterprise system

Determine the appropriate leadership based on the situation found

Determine the appropriate actions of various change agents

Analyze the unique needs for a global enterprise systems implementation

Understand the mechanisms available to teams for implementing enterprise systems

Understand the role of training and communication in implementing enterprise systems



Texts

One book is purchased and the others are e-books which are available from the DePaul online library through Books 24x7.



REQUIRED MATERIALS TO BE PURCHASED




Jeffrey M. Hiatt and Timothy J. Creasey

Change Management: The People Side of Change

Prosci Learning Center Publications, Loveland CO, 2003.

ISBN 1-930885-18-0 available at bookstore & online facilities






REQUIRED TEXTS --(no purchase necessary)


EBOOKS -- Books 24x7 through DePaul Online Library


Goleman, Daniel, Richard Boyatzis and Annie McKee

Primal Leadership: Realizing the Power of Emotional Intelligence

Artech House, 2005.

ISBN: 157851486x Books 24x7.





Sims, Ronald R.

Changing the Way We Manage Change

Quorum, 2002

ISBN: 1567204619 E-Books= 24X7.




Ruck, Kevin

Exploring Internal Communication: Towards Informed Employee Voice, 3rd Edition
Gower Publishing Ltd. 2015

ISBN:978147240670



Langer, Arthur M.

Information Technology and Organizational Learning: Managing Behavioral Change through Technology and Education.

Auerbach Pub. 2011

ISBN:9780415875837



Mersino, Anthony


Emotional Intelligency for Project Managers: The People Skills You Need to Achieve Outstanding Results


AMACOM 2007


ISBN: 0814474160 ... E_Books = Books 24x7







DIRECTIONS FOR ACCESSING "Books 24x7"


Click on DePaul Online Library's -Books

http://www.lib.depaul.edu/Find/resourceList.aspx?s=89

Click on "books 24X7" found in center of the web page

Then

Log on using your CampusConnect ID and password

Then:

Paste the desired book's ISBN number into the search box

Click on GO


Click on Book's Front Cover

Click on the desired Chapter or Section


*For Printing -- First show page in Print Preview

(click on File dropdown then on Print Preview) then on Print





Grading

30% Quizzes / Homework -- Lowest grade dropped from averaging

30% Individual Paper -- due after session 6

30% Final Take Home Exam -- due session 11

10% Participation 10% -- attendance/makeup (class sessions)*




100% Total

*In-class students earn participation credit by

"attendance" participating during the entire class session

or by posting their insights, thoughts, concerns, etc. on the weekly discussion forum after reading the required assignments and watching the weekly lecture. Students should be conversing with one another to get credit. To get credit the postings must be made during the discussion forum open period



Grading Scale:

98 - 100 A+

92 - 97 A

90 - 91 A-

88 - 89 B+

82 - 87 B

80 - 81 B-

78 - 79 C+

72 - 77 C

70 - 71 C-

68 - 69 D+

62 - 67 D

60 - 61 D-

0 - 59 F

Late Submissions

Late Submissions are always penalized unless prior arrangements are made through email with instructor. However, on some assignments late submission is NOT allowed.





Prerequisites

IS 430 or PM 430 or completion of foundation or core phase.



Teaching Method

A combination of teaching methods will be used (lectures, class exercises, group presentations, etc).



Case Study Contribution Required



This course will make use of texts, handouts, current articles, business methodologies, lectures, and case studies to present a picture of the project management landscape. In particular, we will devote some time each week to analyzing case studies of pertinent IT project related issues and problems. In-class students are expected to analyze these case studies before coming to class and in class to contribute to the discussion on that case.



DL section students can contribute by posting their contributions to that week's discussion forum.





School policies:

Changes to Syllabus

This syllabus is subject to change as necessary during the quarter. If a change occurs, it will be thoroughly addressed during class, posted under Announcements in D2L and sent via email.

Online Course Evaluations

Evaluations are a way for students to provide valuable feedback regarding their instructor and the course. Detailed feedback will enable the instructor to continuously tailor teaching methods and course content to meet the learning goals of the course and the academic needs of the students. They are a requirement of the course and are key to continue to provide you with the highest quality of teaching. The evaluations are anonymous; the instructor and administration do not track who entered what responses. A program is used to check if the student completed the evaluations, but the evaluation is completely separate from the student’s identity. Since 100% participation is our goal, students are sent periodic reminders over three weeks. Students do not receive reminders once they complete the evaluation. Students complete the evaluation online in CampusConnect.

Academic Integrity and Plagiarism

This course will be subject to the university's academic integrity policy. More information can be found at http://academicintegrity.depaul.edu/ If you have any questions be sure to consult with your professor.

All students are expected to abide by the University's Academic Integrity Policy which prohibits cheating and other misconduct in student coursework. Publicly sharing or posting online any prior or current materials from this course (including exam questions or answers), is considered to be providing unauthorized assistance prohibited by the policy. Both students who share/post and students who access or use such materials are considered to be cheating under the Policy and will be subject to sanctions for violations of Academic Integrity.

Academic Policies

All students are required to manage their class schedules each term in accordance with the deadlines for enrolling and withdrawing as indicated in the University Academic Calendar. Information on enrollment, withdrawal, grading and incompletes can be found at http://www.cdm.depaul.edu/Current%20Students/Pages/PoliciesandProcedures.aspx.

Students with Disabilities

Students who feel they may need an accommodation based on the impact of a disability should contact the instructor privately to discuss their specific needs. All discussions will remain confidential.
To ensure that you receive the most appropriate accommodation based on your needs, contact the instructor as early as possible in the quarter (preferably within the first week of class), and make sure that you have contacted the Center for Students with Disabilities (CSD) at:
Lewis Center 1420, 25 East Jackson Blvd.
Phone number: (312)362-8002
Fax: (312)362-6544
TTY: (773)325.7296