ClassInfo

IS 570 Managing Change for Digital Transformation

Norma Sutcliffe

Winter 2016-2017
Class number: 22194
Section number: 801
W 5:45PM - 9:00PM
CDM 00214 Loop Campus

Summary

This course is for information systems professionals who are involved in planning and implementing any IT system affecting most or all of an enterprise. Students examine technology efforts that change how people perform their tasks, and the risks from not managing this organizational change. Then students analyze how firms mitigate these risks by managing the implementation so people accept and positively embrace the changes the new technology brings. Students gain insights into the importance of the stages in managing change and of emotional intelligence in leading organizational these change efforts. Through case studies and exercises students gain insights into the elements of successful IT implementations. This culminates in developing a change management plan. Emphasis is placed on developing mechanisms for effectively communicating for rewarding and for training all affected people.

By the end of the course the student will be able to:
? Analyze the characteristics of IT-based change efforts
? Apply the change mechanisms for individuals to organizational settings
? Create a change management plan consisting of stages, activities, roles and outcomes



Texts

REQUIRED TEXTS --(no purchase necessary)

ALL ARE EBOOKS ? ?Books 24x7? available through DePaul Online Library (www.lib.depaul.edu)



Goleman, Daniel, Richard Boyatzis and Annie McKee 2005.

Primal Leadership: Realizing the Power of Emotional Intelligence

Artech House.

ISBN: 157851486x Books 24x7.



Sims, Ronald R. 2002..

Changing the Way We Manage Change

Quorum,

ISBN: 1567204619 E-Books= 24X7.



Jeffrey M. Hiatt and Timothy J. Creasey ,

Change Management: The People Side of Change

Prosci Learning Center Publications, Loveland CO, 2003.

ISBN 1-930885-18-0



Langer, Arthur M. 2011.

Information Technology and Organizational Learning: Managing Behavioral Change through Technology and Education.

Auerbach Pub.

ISBN:9780415875837


Mersino, Anthony, 2007.

Emotional Intelligency for Project Managers: The People Skills You Need to Achieve Outstanding Results.

AMACOM.

ISBN: 0814474160




Grading

20% Quizzes / Homework -- Lowest grade dropped from average

50% Change Management Plan -- due after session 8

20% Final Take Home Exam -- due session 11

10% Participation 10% -- attendance/makeup (class sessions)*



100% Total



*In-class students earn participation credit by

"attendance" participating during the entire class session

or by posting their insights, thoughts, concerns, etc. on the weekly discussion forum after reading the required assignments and watching the weekly lecture. Students should be conversing with one another to get credit. To get credit the postings must be made during the discussion forum open period



Grading Scale:

98 - 100 A+

92 - 97 A

90 - 91 A-

88 - 89 B+

82 - 87 B

80 - 81 B-

80 - 79 C+

72 - 77 C

70 - 71 C-

68 - 69 D+

62 - 67 D

60 - 61 D-

0 - 59 F



Late Submissions

Late Submissions are always penalized unless prior arrangements are made through email with instructor. However, on some assignments late submission is NOT allowed.


Prerequisites

IS 430 or PM 430 or completion of foundation phase.



Teaching Method

A combination of teaching methods will be used (lectures, class exercises, group presentations, etc).



Case Study Contribution Required



This course will make use of texts, handouts, current articles, business methodologies, lectures, and case studies to present a picture of the project management landscape. In particular, we will devote some time each week to analyzing case studies of pertinent IT project related issues and problems. In-class students are expected to analyze these case studies before coming to class and in class to contribute to the discussion on that case.



DL section students can contribute by posting their contributions to that week's discussion forum.





Overview

Change in Individuals
Basics in Change Manement for Individuals
Organizational Chanage Management Process n Tools
Tool: Leadership (EI)
Communication > Stakeholder Analysis
Communication > Enabling Others
Training & Rewards
Consolidating the Changes
Course Summary

School policies:

Changes to Syllabus

This syllabus is subject to change as necessary during the quarter. If a change occurs, it will be thoroughly addressed during class, posted under Announcements in D2L and sent via email.

Online Course Evaluations

Evaluations are a way for students to provide valuable feedback regarding their instructor and the course. Detailed feedback will enable the instructor to continuously tailor teaching methods and course content to meet the learning goals of the course and the academic needs of the students. They are a requirement of the course and are key to continue to provide you with the highest quality of teaching. The evaluations are anonymous; the instructor and administration do not track who entered what responses. A program is used to check if the student completed the evaluations, but the evaluation is completely separate from the student’s identity. Since 100% participation is our goal, students are sent periodic reminders over three weeks. Students do not receive reminders once they complete the evaluation. Students complete the evaluation online in CampusConnect.

Academic Integrity and Plagiarism

This course will be subject to the university's academic integrity policy. More information can be found at http://academicintegrity.depaul.edu/ If you have any questions be sure to consult with your professor.

All students are expected to abide by the University's Academic Integrity Policy which prohibits cheating and other misconduct in student coursework. Publicly sharing or posting online any prior or current materials from this course (including exam questions or answers), is considered to be providing unauthorized assistance prohibited by the policy. Both students who share/post and students who access or use such materials are considered to be cheating under the Policy and will be subject to sanctions for violations of Academic Integrity.

Academic Policies

All students are required to manage their class schedules each term in accordance with the deadlines for enrolling and withdrawing as indicated in the University Academic Calendar. Information on enrollment, withdrawal, grading and incompletes can be found at http://www.cdm.depaul.edu/Current%20Students/Pages/PoliciesandProcedures.aspx.

Students with Disabilities

Students who feel they may need an accommodation based on the impact of a disability should contact the instructor privately to discuss their specific needs. All discussions will remain confidential.
To ensure that you receive the most appropriate accommodation based on your needs, contact the instructor as early as possible in the quarter (preferably within the first week of class), and make sure that you have contacted the Center for Students with Disabilities (CSD) at:
Lewis Center 1420, 25 East Jackson Blvd.
Phone number: (312)362-8002
Fax: (312)362-6544
TTY: (773)325.7296