PM 570 Enterprise System Implementation
Summary
This course is for information systems professionals who are involved in planning and implementing large scale, cross-functional enterprise systems that impact the way work gets done from tasks to processes. Students examine the processes and tools that organizations use to influence how people react to the new system implementations. Because all organizational change efforts aim at positively affecting individuals? reactions and attitudes towards what the organization will look like after the efforts are made. To understand the processes that individuals go through when they change their attitudes and behaviors, various frameworks and theories are examined to gain deeper understanding of what organizations need to do to impact individuals. This culminates in developing a change management plan.
By the end of the course a student can:
-- Analyze change mechanisms for individuals,
-- Analyze organizational needs for change management,
-- Analyze change management plans in their settings.
-- Determine appropriate leadership based on the situation,
-- Determine the appropriate actions for various change agents,
-- Build a change management business plan using appropriate tools and steps
Texts
REQUIRED TEXTS --(no purchase necessary)
ALL ARE EBOOKS ? ?Books 24x7? available through DePaul Online Library (www.lib.depaul.edu)
Goleman, Daniel, Richard Boyatzis and Annie McKee 2005.
Primal Leadership: Realizing the Power of Emotional Intelligence
Artech House.
ISBN: 157851486x Books 24x7.
Sims, Ronald R. 2002..
Changing the Way We Manage Change
Quorum,
ISBN: 1567204619 E-Books= 24X7.
Jeffrey M. Hiatt and Timothy J. Creasey ,
Change Management: The People Side of Change
Prosci Learning Center Publications, Loveland CO, 2003.
ISBN 1-930885-18-0
Langer, Arthur M. 2011.
Information Technology and Organizational Learning: Managing Behavioral Change through Technology and Education.
Auerbach Pub.
ISBN:9780415875837
Mersino, Anthony, 2007.
Emotional Intelligency for Project Managers: The People Skills You Need to Achieve Outstanding Results.
AMACOM.
ISBN: 0814474160
Grading
30% Quizzes / Homework -- Lowest grade dropped from average
30% Individual Paper / Change Management Business Plan Draft -- due after session 6
30% Final Take Home Exam -- due session 11
10% Participation 10% -- attendance/makeup (class sessions)*
100% Total
*In-class students earn participation credit by
"attendance" participating during the entire class session
or by posting their insights, thoughts, concerns, etc. on the weekly discussion forum after reading the required assignments and watching the weekly lecture. Students should be conversing with one another to get credit. To get credit the postings must be made during the discussion forum open period
Grading Scale:
98 - 100 A+
92 - 97 A
90 - 91 A-
88 - 89 B+
82 - 87 B
80 - 81 B-
80 - 79 C+
72 - 77 C
70 - 71 C-
68 - 69 D+
62 - 67 D
60 - 61 D-
0 - 59 F
Late Submissions
Late Submissions are always penalized unless prior arrangements are made through email with instructor. However, on some assignments late submission is NOT allowed.
Prerequisites
IS 430 or PM 430 or completion of foundation phase.
Teaching Method
A combination of teaching methods will be used (lectures, class exercises, group presentations, etc).
Case Study Contribution Required
This course will make use of texts, handouts, current articles, business methodologies, lectures, and case studies to present a picture of the project management landscape. In particular, we will devote some time each week to analyzing case studies of pertinent IT project related issues and problems. In-class students are expected to analyze these case studies before coming to class and in class to contribute to the discussion on that case.
DL section students can contribute by posting their contributions to that week's discussion forum.
Overview
Change in Individuals
Basics in Change Manement for Individuals
Organizational Chanage Management Process n Tools
Tool: Leadership (EI)
Communication > Stakeholder Analysis
Communication > Enabling Others
Training & Rewards
Consolidating the Changes
Course Summary
This syllabus is subject to change as necessary during the quarter. If a change occurs, it will be thoroughly addressed during class, posted under Announcements in D2L and sent via email.
Evaluations are a way for students to provide valuable feedback regarding their instructor and the course. Detailed feedback will enable the instructor to continuously tailor teaching methods and course
content to meet the learning goals of the course and the academic needs of the students. They are a requirement of the course and are key to continue to provide you with the highest quality of teaching. The
evaluations are anonymous; the instructor and administration do not track who entered what responses. A program is used to check if the student completed the evaluations, but the evaluation is completely
separate from the student’s identity. Since 100% participation is our goal, students are sent periodic reminders over three weeks. Students do not receive reminders once they complete the evaluation.
Students complete the evaluation online in CampusConnect.
This course will be subject to the university's academic integrity policy. More information can be found at http://academicintegrity.depaul.edu/ If you
have any questions be sure to consult with your professor.
All students are expected to abide by the University's Academic Integrity Policy which prohibits cheating and other misconduct in student coursework. Publicly sharing or posting online any prior or current materials from this course (including exam questions or answers), is considered to be providing unauthorized assistance prohibited by the policy. Both students who share/post and students who access or use such materials are considered to be cheating under the Policy and will be subject to sanctions for violations of Academic Integrity.
All students are required to manage their class schedules each term in accordance with the deadlines for enrolling and withdrawing as indicated in the University Academic Calendar. Information on enrollment, withdrawal, grading and incompletes can be found at http://www.cdm.depaul.edu/Current%20Students/Pages/PoliciesandProcedures.aspx.
Students who feel they may need an accommodation based on the impact of a disability should contact the instructor privately to discuss their specific needs. All discussions will remain confidential.
To ensure that you receive the most appropriate accommodation based on your needs, contact the instructor as early as possible in the quarter (preferably within the first week of class), and make sure that
you have contacted the Center for Students with Disabilities (CSD) at:
Lewis Center 1420, 25 East Jackson Blvd.
Phone number: (312)362-8002
Fax: (312)362-6544
TTY: (773)325.7296