Course Info

HSP 562: Hospitality Disruptors, Current Trends, and Their Implications for Leaders

This course examines current hospitality trends associated with industry disruptors and their impact on service distribution channels. Students apply critical thinking and decision-making skills to the complex relationships of revenue generation, expense management, current technologies, and operational benchmarks to achieve organizational profitability objectives. Topics include disruptions to global distribution networks, technology applications, branding perspectives, digital communications, customer segmentation, product marketing, competitive positioning, human capital resources, and service processes.

Fall 2022-2023

Section: 171
Class number: 22607
Meeting time: -
Location: Online: Async
Instructor: Mary Jo Dolasinski

Fall 2021-2022

Section: 170
Class number: 18717
Meeting time: -
Location: Online: Async
Instructor: Mary Jo Dolasinski

Winter 2020-2021

Section: 201
Class number: 29452
Meeting time: -
Location: Online: Async
Instructor: Mary Jo Dolasinski

Winter 2019-2020

Section: 201
Class number: 25379
Meeting time: W 5:45PM - 9:00PM
Location: 14EAS 00330 at Loop Campus
Instructor: Mary Jo Dolasinski

Fall 2018-2019

Section: 101
Class number: 16639
Meeting time: -
Location: Remote
Instructor: Mary Jo Dolasinski