FAQ

Frequently Asked Questions

The following are the most commonly asked questions. If the answer is not here, please contact your advisor or contact us onlinelearning@cdm.depaul.edu. FAQs for these areas:

Programs

Which programs are offered entirely online?
CDM offers 11​ Master's degree entirely online.
Which classes are offered online?
The list of classes offered online varies from quarter to quarter. See the Course Schedule (select Location=Online) for a list of online classes. You can also search for online classes on Campusconnect.

Passwords and Logging In

How do I get my Campus Connection ID and password?
If you're a local student living in the Chicagoland area, you need to go to one of the ID Services offices at either the Lincoln Park or Loop campus. Online Students located outside the Chicagoland area should visit the ID services website or contact ID Services at (312) 362-5959.
I forgot my password, what should I do?
Please note that we are NOT responsible for Campus Connection password inquiries since the password information is not stored in our system. If you forget your Campus Connection password, please go to the Campus Connection website and click the link "Forgot your password?" or go to ID Card services for further help.
How do I login to COLWeb?
You will log in to COLWeb at http://col.cdm.depaul.edu by using the same username and password you use to access Campus Connection. Once you are logged in you will see a list of your current and previous courses and a menu with available options to the left side.
Why don't I see my courses listed under "My Current Courses"?
It takes about 24 hours for the COLWeb database to reflect new registrations. If it has been more than 24 hours since you registered and you don't see your course listed under "My Current Courses", please go to the COLSupport website and submit an error report. You can submit an error at COL Support
Do all faculty use COLWeb?
Some faculty use the Blackboard Course Management System.

Course Recordings

How soon after class are lecture recordings available online?
Typically, your class recordings will be available between 1/2 to 2 hours after the actual in-class lecture.
Do I have to watch the lecture recordings at a certain time?
No. The recording of your class will be available online between 1/2 to 2 hours after the regular class session. You can then watch it any time up until one week after the quarter.
Is the online section of a course going to be taught separately?
No. In most cases the instructor that is teaching the in-class section of a COL-enabled course will also teach the online section. The in-class section is held on-campus and is recorded for online students to view.
How long will each week's lecture recording be available online?
Once a class lecture is recorded and posted, it will be available for review the rest of the term. You should plan to stay current with your courses because assignments and due dates will follow the regular class schedule.
Will I be able to access the recordings and/or course materials after the class is over?
The course recordings and class materials are only available for one week after the class ends.
Can I occasionally attend the on campus class?
No. Except for exams (mentioned above) online students are not allowed to come to class. If you are able to attend class you should register for the on campus section by the published add/drop deadline. Note that students in the on campus section of a COL-enabled course have access to the same recordings as online students.
Why do I have the option to download a podcast in some classes and not in others?
The instructor has the option to enable podcasts. If you do not see this option, contact the instructor of the course.

Assignments

How will I turn in my homework?
Ask your instructor. Most types of homework can be submitted through COLWeb, Course OnLine's course management application that will be provided for your instructor's use. However, your instructor may prefer that you e-mail or fax your homework instead.

Exams

Why are exams proctored?
Having exams proctored ensures the integrity of DePaul's programs are upheld. They are one of the quality features of Online Learning at CDM. Graduate schools and employers know if you earn a degree from CDM, we ensure you have learned the material and taken the assessments yourself.
How do we handle exams?
Please see the Exam policy on this website.
Will I have to come to campus for exams?
Depending on what section of the course you are in, your options may vary. If you are an in-class student, an exam is given in class on whatever day your instructor decides. If you are an Online Learning student living in the Chicago-land area (within 30 miles of Chicago), you will need to come to one of DePaul's Campuses to take the test. Online Learning students outside of the Chicago-land area will need to find a proctor at a local library, college or university. You will need to take the exam within the window your instructor gives.
Can I choose the campus where I will take my exams?
Yes, campus selection is left to the student's convenience. You can make that selection by clicking on a drop-down box when you register for your exam in COL.
Where can I find the days and times available for exams at the Loop and Branch campuses?
Please consult the online learning exam schedule.
What happens if I have to cancel a scheduled exam?
If you have a legitimate conflict that prevents you from taking the exam at the scheduled time, it may be possible to reschedule your exam. With instructor permission and adequate notice, you can contact olstaff@cdm.depaul.edu about rescheduling your exam but these arrangements will be made on a case-by-case basis.
I can't travel to Chicago for exams. What are my options?
If you are an Online Learning student living in the Chicago-land area, you are not required to take your exam at the Loop campus. You can choose any of the suburban DePaul campuses: Rolling Meadows, Naperville, Oak Forest, and O'Hare.
What is the average exam window I can expect to take the exam within?
Typically the dates range from 3 to 7 days. Instructors will usually make sure there is a weekend within your exam timeline. This way, students who work long hours during the week are extended the weekend to complete their exams.
Can in-class students schedule a proctored exam if they can't make the on-campus exam time?
No, DePaul proctored exams are only available for online students. If a student must miss an in-class exam, he or she should contact their instructor.
What size envelope and how much postage will I need to have my exam mailed?
Remote students outside the Chicago-land area need to bring a standardized business envelope with enough postage to cover 10-15 pages. This typically will run about $1 to $2.
I'm having trouble locating a proctor, what should I do?
Visit the proctor database. If you are still having issues locating an acceptable proctor, email OLstaff@cdm.depaul.edu
Where are tests taken in the Loop?
Tests are taken in the CDM building which is located at 243 South Wabash on the 2nd floor, room 212.​
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