Course: IS 556 & PM 556   Instructor: Norma Sutcliffe

Winter 2018 on Thursdays at 5:45pm in room 202 of CDM Building using D2L course management system

Summary of course

This course covers how an enterprise coordinates and effectively manages all its IT projects and programs through program management and the IT PMO (Project Management Office) Students will learn the role of the IT PMO in establishing and maintaining the infrastructure of projects and in assisting project managers, program managers, and the executive steering committee. Students will also examine the role of program management in coordinating the delivery of expected program benefits, in managing stakeholder expectations, and in establishing appropriate program governance so business benefits are realized.

By the end of the course the student can:.

-- Analyze the effectiveness of a IT program’s potential IT offerings and shortcomings arguing the pros and cons of a PMO response or a program management response
-- Create a PMO business plan with charter aimed at meeting the organization’s IT strategic goals   
-- Develop appropriate processes for supporting project managers
-- Analyze the roles of the PMO and program management in assisting project managers
      when using different project methodologies and development life cycles
-- Develop the appropriate processes from project methodologies for attaining business plan goals.

Textbooks and Printed Resources

ALL TEXTS below are available as E_BOOKS through DePaul's online library e-books section
http://www.lib.depaul.edu/Find/resourceList.aspx?s=89
by clicking on Books 24x7 in the center column and then using your CampusConnect ID and password.

Log on using your CampusConnect ID and password
Then:
Paste the desired book's ISBN number into the search box Click on GO
Click on Book's Front Cover
Click on the desired Chapter or Section
*For Printing -- First show page in Print Preview
(click on File dropdown then on Print Preview) then on Print

Craig Letavec, Steven Rollins, and Diane Altweiss. 2008.
Program Management Professional (PgMP): A Certification Study Guide with Practices for Maximizing Business Results. J. Ross Publishing, Inc. ISBN:9781932159868.

Mike Price Perry, 2009.
Business Driven PMO Setup: Practical Insights, Techniques and Case Examples for Ensuring Success. J. Ross Publishing, Inc. ISBN:97819604270136.

Mike Price Perry, 2013.
Business Driven PMO Success Stories: Across Industries and Around the World. J. Ross Publishing, Inc. ISBN:97819604270761.

Prerequisites

IS 430 or PM 430 or SE 477 or completion of foundation phase.


Grading

15%  Quizzes / Homework – Lowest Dropped
50%  Term Project -  IT Business Plan PMO Charter -- due week 8
25%  Final Exam-- due week 11 Take Home
10%  Participation -- attendance/makeup (class sessions)*
or discussion forum participation (DL)**.

Total 100%

*In-class students earn participation credit by
--"attendance" participating during the entire class session or by
-- participating in THAT WEEK'S DISCUSSION FORUM on or before the closing date.
**Online students earn participation credit by posting their insights, thoughts, concerns, etc. on the weekly discussion forum after reading the required assignments and watching the weekly lecture. Students should be conversing with one another to get credit. To get credit the postings must be on or before the closing date. Multiple postings in a single week earn additional credit

Grading Scale:

98 - 100 A+
92 - 97 A
90 - 91 A-
88 - 89 B+
82 - 87 B
80 - 81 B-
78 - 79 C+
72 - 77 C
70 - 71 C-
68 - 69 D+
62 - 67 D
60 - 61 D-
0 - 59 F

Late Submissions
Late Submissions are always penalized unless prior arrangements are made through email with instructor. However, on the FINAL TAKE HOME EXAM late submission is NOT allowed.


Teaching Method

A combination of teaching methods will be used (lectures, class exercises, presentations, etc.).

This course will make use of texts, handouts, current articles, business methodologies, lectures, and case studies to present a picture of the project management landscape. In particular, we will devote some time each week to analyzing case studies of pertinent IT project related issues and problems.

 

Week 1

Course Overview & Agile Scrum review

Week 2

How organizations handle their projects? PMO & PgM & PPM

IT Program Management versus ITPMO from Project Management perspective
Some Basics on Portfolio Management
Basics of an IT Business Plan
Homework Due

Week 3

The IT Business Plan for the IT PMO 
Term Project Proposal Due for The IT PMO Business Plan Due


 

Week 4

IT PMO >> Methodology versus Process?
IT PMO >> Tools?? When to decide?

Week 5

IT PMO >> Standards and Metrics?  What is important
IT PMO >> Project Knowledge Management? What to keep
IT PMO >> Resource Integration (Resource Management & Training / Education)

Week 6

IT PMO >> Types and Levels also Business Strategies
IT PMO >> Charter Examples / Templates

Week 7

 Business Strategy Review 

IT Program Mgt relationship to its Business Environment
   (org governance, execution mgt, org change mgt)

Week 8

IT Program Management >> the Program Life Cycles and Program Themes
Term Project -  IT Business Plan PMO Charter Due

Week 9

IT Program Management/IT PMO >> IT Program Manager versus IT PMO Director

Week 10

Course Review and Take Home Final QnA
Take Home Final Exam released

Week 11

Take Home Final Exam due