Gavin has 25 years of experience in corporate and academic environments. He founded what grew to be the largest UX firm in the US. After selling the company, he continued to lead a North American UX team to become one of the most profitable business units of the parent organization. He is a frequent presenter at national and international conferences and the inventor of several patents. Gavin is currently co-authoring a book on artificial intelligence (AI) and UX. He is an adjunct professor at DePaul and Northwestern Universities. Gavin is both a Star Wars and Lego enthusiast, which is easy to tell if you visit our office. Gavin has an MA in Experimental Psychology from Loyola University.
Human Computer Interaction, Design, Artificial Intelligence
Specific Research Area
user experience research, voice interfaces, ambient computing, invisible interfaces, usability testing, information architecture, user-centered design, eye tracking, small-screen interfaces (mobile devices, touch- and gesture- based), call center applications, healthcare systems
Human Factors and Ergonomics Society, Usability Professionals Association