HCI 445 User Research Methods

Cynthia Putnam

Office: CDM 736
Spring 2022-2023
Class number: 40100
Section number: 910
OLASY NCHOP Online Campus
Course homepage: See d2l


Log into d2l to see the full syllabus. The password for the syllabus is on the front page.

HCI 445 provides students with skills necessary to conduct, analyze and communicate user research. Topics include: (a) common methods for collecting user data (e.g., observation, interviewing, surveys); (b) analysis techniques to examine user research data; and (c) ways to document and communicate user research findings.

Learning Objectives:

  • After participating in this course, you will be able to:
  • Conduct common qualitative user research methods and articulate their advantages and disadvantages
  • Select appropriate analysis techniques to examine data that emerge from methods
  • Effectively document and communicate user research findings.


Required materials &; Electronic resources:

Recommended OPTIONAL materials & Electronic resources

  • Lazar, J, Feng, J.H., and Hocheiser, H. (2017-second edition). Research methods in Human-computer Interaction. West Sussex, UK: John Wiley & Sons.
  • Salkind, N. J, (2016). Statistics for People Who (Think They) Hate Statistics (Sixth edition). Sage Publications: San Francisco, CA, USA
  • Additional readings will be posted on the D2L website.


94 - 100 A
90 - 93 A-
88 - 89 B+
84 - 87 B
80 - 83 B-
78 - 79 C+
74 - 77 C
70 - 73 C-
68 - 69 D+
60 - 67 D


HCI 440 or 441

School policies:

Changes to Syllabus

This syllabus is subject to change as necessary during the quarter. If a change occurs, it will be thoroughly addressed during class, posted under Announcements in D2L and sent via email.

Online Course Evaluations

Evaluations are a way for students to provide valuable feedback regarding their instructor and the course. Detailed feedback will enable the instructor to continuously tailor teaching methods and course content to meet the learning goals of the course and the academic needs of the students. They are a requirement of the course and are key to continue to provide you with the highest quality of teaching. The evaluations are anonymous; the instructor and administration do not track who entered what responses. A program is used to check if the student completed the evaluations, but the evaluation is completely separate from the student’s identity. Since 100% participation is our goal, students are sent periodic reminders over three weeks. Students do not receive reminders once they complete the evaluation. Students complete the evaluation online in CampusConnect.

Academic Integrity and Plagiarism

This course will be subject to the university's academic integrity policy. More information can be found at If you have any questions be sure to consult with your professor.

All students are expected to abide by the University's Academic Integrity Policy which prohibits cheating and other misconduct in student coursework. Publicly sharing or posting online any prior or current materials from this course (including exam questions or answers), is considered to be providing unauthorized assistance prohibited by the policy. Both students who share/post and students who access or use such materials are considered to be cheating under the Policy and will be subject to sanctions for violations of Academic Integrity.

Academic Policies

All students are required to manage their class schedules each term in accordance with the deadlines for enrolling and withdrawing as indicated in the University Academic Calendar. Information on enrollment, withdrawal, grading and incompletes can be found at

Students with Disabilities

Students who feel they may need an accommodation based on the impact of a disability should contact the instructor privately to discuss their specific needs. All discussions will remain confidential.
To ensure that you receive the most appropriate accommodation based on your needs, contact the instructor as early as possible in the quarter (preferably within the first week of class), and make sure that you have contacted the Center for Students with Disabilities (CSD) at:
Lewis Center 1420, 25 East Jackson Blvd.
Phone number: (312)362-8002
Fax: (312)362-6544
TTY: (773)325.7296