IS 565 IT Outsourcing

Office: CDM 735
Winter 2017-2018
Class number: 25543
Section number: 810
Online Campus


Organizations are constantly looking to outsourcing as a means for solving business problems. The growth of IT outsourcing have tripled in the last few years. While the promises of IT outsourcing are achievable, it is not without significant challenges. It requires a great amount of detailed management to make it work successfully. This course covers how organizations can use IT outsourcing as a source for cost reduction; leverage of expertise for improved and superior IT performance. This course will also address how organizations can use IT outsourcing to achieve technology innovation. Topics covered include different types of outsourcing strategies, supplier selection, Risk Management, outsourcing maturity levels and best practices. At the end of this course students should have
A better understanding of IT Outsourcing challenges
A better understanding of different types of IT Outsourcing
A better understanding of IT Outsourcing strategies
The relationship between IT outsourcing and IT innovation

School policies:

Changes to Syllabus

This syllabus is subject to change as necessary during the quarter. If a change occurs, it will be thoroughly addressed during class, posted under Announcements in D2L and sent via email.

Online Course Evaluations

Evaluations are a way for students to provide valuable feedback regarding their instructor and the course. Detailed feedback will enable the instructor to continuously tailor teaching methods and course content to meet the learning goals of the course and the academic needs of the students. They are a requirement of the course and are key to continue to provide you with the highest quality of teaching. The evaluations are anonymous; the instructor and administration do not track who entered what responses. A program is used to check if the student completed the evaluations, but the evaluation is completely separate from the student’s identity. Since 100% participation is our goal, students are sent periodic reminders over three weeks. Students do not receive reminders once they complete the evaluation. Students complete the evaluation online in CampusConnect.

Academic Integrity and Plagiarism

This course will be subject to the university's academic integrity policy. More information can be found at If you have any questions be sure to consult with your professor.

Academic Policies

All students are required to manage their class schedules each term in accordance with the deadlines for enrolling and withdrawing as indicated in the University Academic Calendar. Information on enrollment, withdrawal, grading and incompletes can be found at

Students with Disabilities

Students who feel they may need an accommodation based on the impact of a disability should contact the instructor privately to discuss their specific needs. All discussions will remain confidential.
To ensure that you receive the most appropriate accommodation based on your needs, contact the instructor as early as possible in the quarter (preferably within the first week of class), and make sure that you have contacted the Center for Students with Disabilities (CSD) at:
Lewis Center 1420, 25 East Jackson Blvd.
Phone number: (312)362-8002
Fax: (312)362-6544
TTY: (773)325.7296